nessieBooks the showing from the inquiry
The buyer writes through the portal at 11:40 PM. The agent answers from the listing and offers the slots your brokers keep open.
Industry · Real estate and property management
A real estate office where no showing is forgotten
Agents that answer every portal inquiry, book the showings, follow up every buyer and keep landlords and sellers told without anyone on your team picking up the phone.
The situation
A real estate agency’s day is inquiries: the portal sends forty, the phone rings, each one wants a showing, and every showing wants a follow-up. The brokers who should be closing sales spend the afternoon rearranging Thursday.
Nessie’s agents answer each inquiry from the listing and your notes, book the showing into the calendar, send the reminder, and follow up afterward with the question you would have asked. The seller gets the weekly update without anyone writing it. Your brokers talk to the buyers who are ready.
A day’s work
Forty portal inquiries answered before the office opens.
Each one gets an answer from the listing and a choice of showing slots. The ones that book are in the calendar by nine.
On its own
What it does next, without being asked.
Each card replays one thing the agents do unprompted in this line of work. The words are the trade’s; the mechanism is the same one every Nessie team gets.
Follows up the morning after
A text the next morning, in the agency’s voice. The answer lands on the buyer’s record and the broker sees who is warm.
Writes the seller update
Every Friday, each seller hears what happened: showings, feedback and portal interest, drafted for the broker to approve.
Still a communication platform
Brokers close; the agents keep the calendar
The team and the agents share one channel per property. The agent books, reminds and follows up; the broker makes the call when a buyer is ready. Offers, price changes and anything a seller would mind go out only when a person says so.
- A broker approves every seller update and every price conversation.
- A warm buyer is handed to a person with the whole history.
- Landlords and sellers can always ask for a person, and get one.
Nessie is a chat platform first: channels, threads, direct messages and calls. Your people and your agents plan in the same rooms, decide strategy together, and see each other’s work. Nobody is outside the loop.
What this stands on
The parts of Nessie this page relies on, each explained on its own page.
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